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Frequently Asked Questions

FAQs

What is the required equipment to use our internet banking service?

Minimum Supported Versions

Browsers:

  • Google Chrome – Current Release
  • Firefox – Current Release
  • IE 11
  • Edge
  • Safari 11 or newer

Desktop OS:

  • Windows 10
  • OS X 10.10 or newer

Mobile OS:

  • iOS version 11 or newer
  • Android version 5.0 or newer
What can I use internet banking for?

You may use Internet Banking to (a) transfer funds between your accounts; (b) obtain account balances; (c) obtain history and transaction information on your accounts; (d) obtain loan account balance information.

What is the cutoff time for my transfer between accounts?

There may be at least a one-business-day delay in transferring funds between your accounts.

When can I access my account?

You can usually access your accounts through the service (7) days a week, 24 hours a day.